Privacy Policy

Effective Date:  February 26, 2008

Privacy Policy Table Of Contents:

Our Commitment To Privacy:
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect:
This notice applies to all information collected or submitted on our website. On some pages, you can order catalogs, order products, make requests, apply for employment, apply for credit, and register to receive materials. The types of personal information collected at these pages are:

  • Name, company name, email address, address, country, phone number, fax number, credit/debit card information.

Tracking Cookie Usage:
After login, we store one cookie which is a session identifying number, which is deleted when the browser closes.

The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server.  We use industry-standard encryption technology to provide for the security of vital information. Our Web site is certified by VeriSign,  which verifies that our Web site is authentic and that all transactions are secured by Secure Socket Layer (SSL) encryption. However, we cannot guarantee that any electronic commerce is totally secure.

Account Security:
We are dedicated to ensuring that your account remains secure. To protect your privacy and security, we take reasonable steps to verify your identity before granting access or making corrections.  Learn more about the various ways to protect your account:

  • Keep Your User ID and Password Secure
    To enhance your online safety, keep your personal information private:  Never reveal your password to anyone  Change your password periodically.
  • Protect Your Account from Online Fraud
    Often called "spoofing" or "phishing", the most current methods of online fraud are fake emails, web sites and pop-up windows, or any combination of these.

    Spoof emails are phony emails, which appear to have originated from a legitimate company. These phony emails ask you to go to a spoof Web site and provide your personal account information. To bait you, often these deceptive emails may allude to an urgent matter concerning your account.

    In many cases these is no easy way to determine that you are on a phony Web site because the URL may contain the name of the company it is spoofing. However, if you type, or cut and paste the URL into a new Web browser window and it does not take you to a legitimate Web site, or you get an error message, it was probably just a cover for a fake Web site.
  • Security Tips
    Delete suspicious emails without opening them. If you do open a suspicious email, never click on a link or open an attachment contained in the suspicious email.

    Do not provide your sensitive information by email or phone unless you initiated the contact.

    To report a suspicious email that uses our company's name, immediately forward it to Contact Us or call Customer Service toll-free at (800) 432-6992 Monday-Friday, 8 a.m. - 5 p.m., (ET).

Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How To Contact Us:
Should you have other questions or concerns about these privacy policies, please contact us via phone or email
(Contact Us).

Return to top