Terms & Conditions

Pricing - Orders are billed at the prices in effect at the time of shipment. Prices are FOB U.S. freight forwarder.

Specifications - Specifications are subject to change without notice.

Cross Reference Information - Product cross-reference comparisons do not imply that all products compared are available, or in the case of functional equivalency, that performance and other characteristics are exactly comparable. For critical applications, review specifications prior to purchase.

Quotations - Quotations on large quantities are available on request. All written quotations automatically expire within thirty (30) days from the date quoted.

Freight Policy - Unless otherwise requested by the buyer, material will be shipped via carriers of our choice.

Order Cancellation - Any cancellation must be approved by Industrial Global Sales, and may be subject to restocking and other charges.

Payment Terms - Payment terms to Customers with satisfactory credit are Net 30 days. Customers agree to collection and/or attorney fees not exceeding 30% of amount past due in case of default of payment.

Damaged Shipment - Merchandise shipped is carefully packed in compliance with carrier requirements. Title and risk of loss pass to the customer upon tender of shipment to the freight forwarder. If product is damaged in transit, consignee must file claim with the freight forwarder.

Shortages - All claims for shortage or shipment errors must be made within 10 days after receipt of shipment.

Returned Material Policy - We will normally accept returned material under the following conditions: A copy of the invoice is furnished. The material is returned within 30 days from date of invoice. The material is in new resalable condition (unused, unpainted, etc.). The material is normal stock for us (not special order). Quantity being returned will not place us on an overstocked condition. A re-stocking fee applies on all returns. Please call for a Return Authorization Number (RMA) prior to returning any material. Returned material must be accompanied with the RMA Number.

Unclaimed Checks - The finance department is currently holding unclaimed checks mostly from un-cashed customer refunds. After a period of 60 days, a monthly service fee is incurred for processing and handling of all unclaimed checks.

Export Compliance - Exporting commodities from the United Sates shall be in accordance with the Export Administration Regulations. Diversion contrary to U.S. Law is strictly prohibited.

Limited Warranty - Seller warrants for 90 days from the date of sale that the equipment sold, as described hereon, shall be free from defects in material and workmanship. Seller's liability under this warranty is limited to repair or replacement of any part or parts of said equipment which shall be returned to seller, shipping charges prepaid and which seller's examination discloses to its sole satisfaction to be defective. This is seller's only warranty. By accepting the equipment under this warranty, buyer acknowledges that said equipment is being sold under no other written or oral warranties, neither expressed or implied, of any kind whatsoever such as, but not necessarily limited to, warranty of merchantability of fitness.

Warranty Disclaimer - Industrial Global Sales has made a great effort to illustrate and describe the products in our catalogs accurately. However, such illustrations and descriptions are for the sole purpose of identification, and do not express or imply a warranty that the products are MERCHANTABLE, or FIT FOR A PARTICULAR PURPOSE, or that the products will necessarily conform to the illustrations or descriptions. No warranty or affirmation of fact, express or implied, other than as set forth in the limited warranty statement above is made or authorized by Industrial Global Sales.

Limitation of Liability - Any liability for consequential and incidental damages is expressly disclaimed. Industrial Global Sales' liability in all events is limited to, and shall not exceed, the purchase price paid.

Manufacturers' Warranties / MSDS Sheets - Most of the products listed in our catalogs are warranted by their manufacturer. Copies of such warranties are available free of charge. Requests should include the catalog part number (if any) and the manufacturer's model number for each item involved. Material Safety Data Sheets (MSDS) are also available upon request. Address requests to: Industrial Global Sales, 300 Int'l Pkwy, Sunrise, FL 33325.

Aero Hardware & Supply,Inc. d/b/a Hydraulic Supply Company and d/b/a Industrial Global Sales is a Florida corporation and all transactions are governed by Florida law unless specifically agreed to otherwise in writing.

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